I need a 3 page case study with 3 references based on an article called ‘What could have been done? Circuit City: A case study of management and employee performance failure’ by Todd A. Campbell. This is part of a group project and I only need two parts, Problems/Issues in the Case, and Explanation of Analysis Process. The analysis is based on Gilbert’s behavior engineering model. I will upload the article as soon as I figure out how to do it.