Today’s global business environment has placed huge demands on production systems to respond with agility to rapidly changing customer requirements. This has generated new kinds of production systems involving multiple decision-making entities interacting to maximize global performance. Based on your readings this week, respond to the following questions:

What are the role of multi-agent systems in operations, production strategy, and planning, and how effective can such systems be in helping the organization meet the requirements of the modern global business environment?

What special features should be included in the design of an operations and production strategy by a company intending to launch a new product, in order to ensure that the organization will gain competitive advantage in global markets?