Think back and identify a time when you were invoved in a conflict involving tow or more groups of people. Using the problem solving approach in the chapter, walk through the process of resolving the conflict. Your solution may not be anything like the way the problem ended up being resolved. Identify all the emotional and substantive aspects of the conflict
This paper is basic on a chapter in my Advanced Management Book. The chapter is based on interdepartmental relationship at work and how do you solves conflict, understanding and cooperation
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