From the end of Chapter 12S, answer Discussion Question 3: SAP is the world leader in enterprise resource planning (ERP) systems software, and has developed tailored ERP systems for different industries. Go to SAP Industry Solutions and examine the solutions for (1) a service industry and (2) a manufacturing industry of your choice. How are they similar? How are they different?
Bozarth, C.C. and Handfield, R.B. (2012). Introduction to operations and supply chain management (3rd ed.). Upper Saddle River, New Jersey: Pearson Prentice Hall. ISBN: 9780132747325