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Identify 5 strategies that companies can use to retain customers and build long-term relationships for one of these businesses – identify a specific company: a) B2B service provider, b) high-tech firm, c) industrial goods distributor or d) a web-based company

Write a one page response answering the following questions.

1. Identify 5 strategies that companies can use to retain customers and build long-term relationships for one of these businesses – identify a specific company: a) B2B service provider, b) high-tech firm, c) industrial goods distributor or d) a web-based company

2. Rank your top 3 loyalty-building/retention strategies for your selected business in question 1.

***Additional sources can be used if needed.


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