Application: Challenges in Developing Tools for Measurement

For performance standards to be useful in improving patient outcomes, appropriate methods and techniques must first be developed. These methods and techniques must accurately address those standards. In the health care industry, many factors must be considered when developing and evaluating performance measures. In this assignment, you research and analyze key challenges in developing methods for measuring and evaluating performance.

To prepare for this Application Assignment:

• Review the Learning Resources for this week.

• Find three reputable resources that address challenges in developing methods and techniques for measuring and evaluating performance in health care.

To complete this Application Assignment, write a 1- to 2-page paper that addresses the following:

• Explain key challenges in developing methods for measuring and evaluating performance in health care and why.

Your written assignments must follow APA guidelines. Be sure to support your work with specific citations from this week’s Learning Resources and additional scholarly sources, as appropriate. Refer to the Essential Guide to APA Style

Resources:

• Friesner, D., Neufelder, D., Raisor, J., & Bozman, C. (2009, Winter). How to improve patient satisfaction when patients are already satisfied: A continuous process-improvement approach. Hospital Topics, 87 (1), 24-40

• Article: Ilminen, G. (2003). Improving healthcare quality measurement. Quality Progress, 36(12), 62-66.