Explain how improving quality can lead to reduced costs.

label the chapter and number for each of your answers.
This is very important so that I understand which questions you are responding to.

Chapter Discussion Question Problem
5 #1 and #9 on page 179

6 #1, #6 and #8 on page 227

7 & Supplement #1 on page 291
#S7.1 on page 317, and
#S7.15 (a only) on page 318

8 #16 on page 342
#8.1 on page 345
CHAP. 5 #1 AND #9 ON PAGE 179

1. Why is it necessary to document a product explicitly?
9. What are three specific ways in which computer –aided design (CAD) benefits the design engineer?

CHAP. 6 #1, #6 AND #8 ON PAGE 227
1. Explain how improving quality can lead to reduced costs.
6. What are seven tools of TQM?
8. How can a university control the quality of its output (that is, its graduates)?

CHAP. 7 & SUPPLEMENT #1 ON PAGE 291 #S7.1 ON PAGE 317, AND #S7.15 (A ONLY) ON PAGE 318
#1 ON PAGE 291 – What is Process Strategy?
S7.1 Amy Xia’s plant was designed to produce 7,000 hammers per day but is limited to making 6,000 hammers per day because of the time needed to change equipment between styles of hammers. What is utilization?
S7.15 (a only) on page 318 – file is attached
CHAP 8 #16 ON PAGE 342 AND #8.1 ON PAGE 345 –


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