Section A

Answer any five questions. Each question carries three marks

1. Define: operations, Strategy and Operations Strategy
2. What is the relationship between market or organizational requirements and the operations

strategy?

3. What performance factors influence the operations strategy?
4. What factors are considered for developing capacity strategy?
5. When is it feasible to buy, instead of make decision? Give two examples
6. What type of risks supply chains are vulnerable?
7. What factors are considered while selecting a process technology?
8. Do you think there is a difference in the operations strategy of Emirates air-line and

Flydubai? if yes, write your comments

9. If you are given an assignment of setting-up a multi-specialty hospital in Dubai, which location you choose and why?
10. A small and Medium Size Enterprise (SME) does not have any business strategy or marketing strategy in place, if you have to develop an operations strategy who will you approach?

 

Section B

Answer all questions. Each question carries one mark

1. Which of the following resources are considered in developing the operations strategy?

a). Capacity

b). Capabilities

c). Processes

d). Technology

e). Supply Network

2. Which of the following resources are considered in developing the operations strategy?

a). Price

b). Quality

c). Speed

d). Dependability

e). Flexibility

3. Which of the following are generic performance objectives

a). Quality

b). Speed

c). Dependability

d). Flexibility

e). Cost

4. Which of the following factors influence the operations performance?

a). Internal Factors

b). External Factors

c). Product or service life cycle

d). Trade off

e). Priority of performance

5. Which of the following factors can be considered in developing focus strategy

a). Product

b). Process

c). Cost

d). Core competency

e). Market segment