Social media has changed the way that information professionals communicate with their users and provide information services. Discuss the opportunities as well as challenges in using social media to deliver information services. Support your answer with appropriate literature.

Essay must be composed of 1500 to 2500.
This does not include the exam question or your reference list.
Must have 9 references.
No papers under or over the limit will be accepted.
• Prepare the exam essays with pages double spaced
Reference lists may be single spaced.
• For full citations, create a reference (works cited) list; do not create a bibliography
or use footnotes.
• Citations must adhere to the 6th edition of the American Psychological Association
(APA) style.