(Bad News vs. Good News)
Does bad news travel faster and farther than good news? Why? What implications would this have for companies responding to unhappy customers? What implications would this have for management when having to deliver bad news to employees?
( Interviewing Experiences)
Have you ever been in a bad interview situation? What made the interview bad? What can you do to overcome nervousness during an interview? What can you do to make a good first impression during an interview? Share your experiences. Have you ever been asked an illegal question during an interview? If so, what was the question and how did you handle it? What is the best way to handle a situation like this? What do you think causes some interviewers to ask illegal questions?
(Lying in an Interview)
Is it ever acceptable to lie in an interview? Suppose you really want a position and you know you are highly qualified for it; however, you have only three years of experience instead of the five the company is requiring. Would lying be justified if you know you’ll do a good job for the company? Discuss other similar situations.
Discuss the issue of unbiased language. Over time the English language evolves; words or expressions that were once considered acceptable are no longer considered appropriate or professional. For example, instead of saying “handicapped,” we are now encouraged to say “physically challenged” or “disabled.”
Why is it important for a business communicator to keep up with what language is considered acceptable? What are some of the best ways to do this?