Topic (Major Human Resource Issue): Employee turnover at Amazon

Task: Analyze the issue as Human Resource consultants

How: Use information from class and our own research on the issue

Steps to Follow:

1.Diagnosis

a.List all key information that impacts the main issue

b.Identify all identified problems or evidence and how they impact issue

c.Why is this our focus? Why is employee turnover a key HR problem?

d.Graded: Thoroughness and use of appropriate material

2.Solution

a.Identify ways to solve the problems identified in the Diagnosis

b.Consider multiple alternatives

c.Look at what other companies are doing about this issue

d.Graded: Thoroughness, creativity, realism/feasibility given facts/constraints

3.Action

a.Steps to solve problem and how to implement these activities

b.Outline step-by-step program for organization to follow to solve problem

c.Explain why steps are appropriate using course/outside material

d.Graded: Amount of detail, clarity, use of appropriate support material

4.Evaluation

a.Explain what indicators (measures) to use to assess our action plan

b.Be specific and provide rationale for each measure selected

c.Describe exactly how we will collect data on the measures (whom, when where)

d.Graded: Realistic success indicators, how well they were explained