Part 1 (HRM)
View the SHRM PowerPoint presentation and its note pages: Unit 3: Adult Learning Principles (attached). Describe any four of the characteristics of adult learners explained in the presentation and discuss how well SNHU has incorporated those characteristics in the courses you have taken so far.
Include at least one citation and reference in your initial post
Part 2 (Ops Mgmt)
Define quality in your own words. Considering your definition and the materials you reviewed this module, why is quality so important to an organization?
Find an example of a company that has experienced a quality problem and describe the situation and its ramifications. Was the problem ever fixed?

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