Based on the brief conversation between Jerry Kline, Grace Gallo, and Paul Swenson, what kind of salesmanager do you think each ofthem is? what do you think is the level of performance ofthe sales force each person heads? how do you thinkeach ofthem will benefit from the sales management training seminarQuestion 4 at the end of Case 1.1Do you think that sales manager canhave much impact on the performance of individual salespeople? Specifically, what might new sales managers do to increase the performancetheir sales force?Question 1 at the end of Case 1.2Do you believe Alan is doing a good jobs in his new sales management position? why orwhy not?Question 5 at the end of Case 1.2Do the issues in this case raise any ethical concerns the national sales manager shouldconsider? if yes, how would you suggest handling those concerns?
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