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Analyze how organizational systems and processes are managed to promote participation and independence of users of health and social care services.

Task 2: LO2: Understand how to promote the participation and independence of users of health and social care services.

Scenario

On day 2 of the induction your manager wants you to produce an information pack for health and social care settings, on ways of promoting the independence of users of health and social care services.

What you must do

2.1 explain factors that may contribute to loss of independence, non-participation and social exclusion for vulnerable people. ( factors affecting independence and choice: dependence, choice, constraints, empowerment; physical, social, emotional, intellectual factors; changing needs, access to information, participation in decision making) with the above scenario please write on the words in bracket and if possible give an example.

2.2 analyse how organisational systems and processes are managed to promote participation and independence of users of health and social care services. (Ensuring performance of workers, source of information for individual, empowering individuals)

2.3 analyse the tensions that arise when balancing the rights of the service user to independence and choice against the care provider’s duty to protect the service users.

[ possible tensions eg safety versus independence, right responsibilities; individuals,others)


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