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Analyze how communication between care workers and service users contribute to promoting and maximising the rights of service users of health and social care services.

ASSIGNMENT

Introduction and background notes (vocational context)

You are a care worker in a residential home in the borough of Bexley. The service provider has

recently hired new care workers. Your line manager wants you to organise a week of induction for

them. The induction will include information on how to better empower service users using health

and social care services in order to maximise their independence. It is then essential for you as a

health and social care worker and all the new care workers to understand that the service they

deliver will enable service users to participate in the decisions that are made about their lives.

Task 1 LO1: Understand how the design and review of services promotes and maximises the

rights of users of health and social care services.

Scenario

At the start of the induction week Day 1, your care manager wants you to provide an information

pack. In the information pack the objective is to provide information for the new care workers how

services can empower service users within the setting.

What you must do

1.1 Explain how current legislations and sector skills influence organisational policies and

practices for promoting and maximising the rights of users of health and social care.

1.2 Analyse factors that promote and maximizes the rights of users of health and social care.

1.3 Analyse how communication between care workers and service users contribute to

promoting and maximising the rights of service users of health and social care services.

(Recommend words up to 1000 report)


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