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Informational Interview

Informational Interview
“Hi, thanks for taking my call. My name is Anita Interview and I am a sophomore at Queens University of Charlotte majoring in History. I would like to learn more about museum curators and I am very interested in scheduling an informational interview with you as part of a class assignment. Did I catch you at a bad time?”
Sir, I have scheduled the interview three days from today: on Friday at 10.30 A.M.I hope it would be an appropriate time but should there be any rescheduling of the interview or any cancellation whatsoever, I would be glad if you let me know via 020 4563728 or send an e-mail to
To avoid inconveniency when trying to locate your location, it would be an honor if you could please give me the directions from the city center. Also to avoid conflicts with the parking management, I would be more than content if you could zap me with an idea about parking. If all the parking slots are always reserved, I could park my car at the parking that is run by the city council.
Sir is the interview still fixed or did you cancel or reschedule it? I’m glad it’s still there. Thank you sir. Thanks in advance.
The Interview
To avoid last minute and unforeseen inconveniencies, I arrive at the building that houses the company where my interviewee is the CEO. I’m dressed officially and professionally, a dressing code that even though I never asked the interviewee to tell me which I would but using logic, I opted for the one that would make him proud. I also check that my list of questions is in place. Before I’m ushered into my interviewee’s office, I review the sample questions (Shelley, 2004).
Ultimately, the receptionist ushers me into my interviewee’s office. The receptionist points to a chair opposite my interviewee and she (receptionist), sits pulls a chair and sits next to me after being requested so by John Gibbons, the CEO of Multiple Computer Systems.
Before I start the interview, I ask my interview if can record it and after he nods approvingly, I press the record button on my recorder. I great him with a firm handshake an ad smile.
Interviewer: Again thanks for your precious time of which I will use for twenty-five minutes. What is your job like? Actually, what’s your typical day like?
Interviewer: what’s your education background?
Interviewee: I have a Masters of IT from Harvard University.
Interviewee: Welcome. My day in the office starts at 8.45 AM. There’s an hour lunch break at 12.30 P.M. Back in the office at 1.30 P.M, my day ends at 4.30 P.M. We don’t work hard, we work smart.
Interviewer: what’s your previous working experience?
Interviewee: I worked for fifteen years in a busy government information department as a supervisor to the programmers.
Interviewer: What inspired you to this type of job?
Interviewee: My father was an IT expert and do they say that an apple doesn’t fall far from the tree?
Interviewer: As the CEO of Multiple Computer Systems, what are your duties?
Interviewee: My duties entail signing imported consignments and then sell them to wholesale or retail dealers. Three is also computer repairing department and as a computer expert, I oversee the repair work to ensure client satisfaction. Sometimes, I do IT consulting services. Interviewer: how many hours per week do the employees work?
Interviewee: seven hours per day this is 35 hours per week.
Interviewer: What problems do you deal with?
Interviewee: Some of the computers brought to be repaired are stolen properties that are brought here to be deactivating the passwords.
Interviewer: what are your decisions?
Interviewee: We report such clients to the police to ensure discourage such cases.
Interviewer: How much time do you spend in overseeing repair work?
Interviewee: It depends on the amount, although there’s routine check.
Interviewer: Are there busy or slow times?
Interviewee: During school holidays, there’s a lot of repair work. This is because, the holidaying students spend donkey hours at home and computer problems are many.
Interviewer: what are some of your satisfactions and dissatisfactions?
Interviewee: Succeeding whereas many other similar companies like mine have failed. One of the most dissatisfaction was when valuable governmental and military data was lost when repairing a governmental computer.
Interviewer: what do you like most about this company?
Interviewee: it’s the largest computers importer and repairer in the country.Some of similar computers is crumbling. Perhaps you could say it stands on its own like a nugget on sinking soil.
Interviewer: why do customers choose this company?
Interviewee: customer satisfaction is the best form of business advertising..
Interviewer: what experiences do employers look when hiring workers in your field?
Interviewee: they must be computer literate and the rest is polished by experience within time.
Interviewer: what are the working conditions?
Interviewee: we try to make the conditions as good as we can but to ensure maximum output we minimize the luxuries and reduce them to indoor games such as pool tables, basketball, darts and flexible working hours.
The culture of the organization was exceptional in that everyone knew his or her duties. I was shown the supervisors and managers and except their distinctive white dustcoats, they did similar work with the rest of the workers who in other similar companies would be handled as lower drawers.
The interview affected my knowledge in several ways. As I watched the computer experts work in the organization, I watched as everyone specialized in his or her own part. I learnt that there are many careers in the information department and different experts. The interview opened my insight in the various fields that I can specialize in. The interview more so increased my interest in that field in seeing that even the government and the military entrust their machines to computer experts who in most cases have crucial information and as I’m aspiring to be an expert consult in future, it matched my interests and values.
Working in a flexible field like that organization has been my hope and the working environment was comfortable to me and after graduation, I would be content to have an attachment in such a company.
Serving and dealing with governmental departm4ents have been an objective in my future career and so I would love to suit the example of the company where I did the interview.

Shelley, L. (2004). How to interview like a top MBA:job-winning strategies from headhunters,Fortune 100 recruiters,and career counselors. New York: McGraw-Hill Professional.

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