Identify how the operations and quality practices of Santa Cruz reflect the principles of Total Quality

Write a three page journal over the case study from chapter 1 “Santa Cruz Guitar Company”.  In your journal identify how the operations and quality practices of Santa Cruz reflect the principles of Total Quality.  In your analysis be sure and define TQ. Describe the aspects you believe are most important to the Santa Cruz Guitar Company. Be specific. Explain why you believe these aspects are important. (Word length: 750 words)

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