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Explain what customer relationship management is and what the correlation of customer relationship management and information technology is as part of reverse logistics concept of the supply chain.

Explain what customer relationship management is and what the correlation of customer relationship management and information technology is as part of reverse logistics concept of the supply chain.

Use one of the four management philosophies to help frame your answer.

Find an example from a real company and include some policy from them; show a product picture of the activity if you can find one.

•Written communication:

Written communication is free of errors that detract from the overall message.
•APA formatting: Resources and citations are formatted according to APA (6th edition) style and formatting.
•Length of paper: typed, double-spaced pages with no less than 800 words.
•Font and font size: Times New Roman, 12 point.


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