Discuss a new SCM system and a customer support system (CSS) for SBRU. Making a decision on what system to develop and how to develop that system is as important as the actual development itself.

The “The Spring Breaks ‘R’ Us Travel Services” (SBRU) discusses a new SCM system and a customer support system (CSS) for SBRU. Making a decision on what system to develop and how to develop that system is as important as the actual development itself. Failing to consider all the options and factors involved in systems development may result in a system that fails to satisfy the company requirements. Consider some implications and consequences related to the development of the CSS and SCM projects for “The Spring Breaks ‘R’ Us Travel Services” (SBRU). Read the “The Spring Breaks ‘R’ Us Travel Services” (SBRU) (file uploaded). Review the questions about the development strategy for these two systems. Some possible changes to the development strategy are also presented. On the basis of this reading, answer this question: What 1 change you might suggest be made to the SBRU strategic IS plan? Justify and describe the proposed 1 change. Answer the question in your own words & in paragraph form. Read also Chapters 1 & 8 (files uploaded). Follow the APA Guidelines (file uploaded). Do not write introduction & conclusion. You can add additional sentences/paragraphs. You can research on the Internet or books/journals & you can add additional references.


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