Describe how business communication is a form of problem solving.

Find an article in the business press or general news about a recent incident involving a company. For example: A merger or acquisition, a scandal or crisis, or the launching of a new product. What kind of communication challenges might this event have posed for the company both internally and externally?

What kind of messages probably needed to be written, and to Whom? (2.5pts)
Explain the techniques of achieving courtesy (2.5pts)
Describe how business communication is a form of problem solving.(2.5pts)
What do you understand by targeted resumes and targeted cover letters?(2.5pts)


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